Carriers are assigned a single, dedicated dispatcher who is trained not only to find you the best freight and position you accordingly, but will also handle phone and written communication to the shipper and broker in regard to carrier packet setups, load status updates,roadside assistance, change of plans, traffic delays, weather delays, trip planning, fuel advances and any additional paperwork on the carrier behalf, etc. Our team is available 24/7 for your dedicated support on the road. 

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Our team monitors lanes and indexes to ensure we are booking the best freight possible in every scenario. Our team trains relentlessly on market data as well as negotiations to ensure that you are able to take advantage of the best loads available. We also will handle, detention pay requests, TONU (Truck Order Not Used) and layovers. With decades of actual experience, our team is a cut above. 

Innovative Dispatch can handle your invoicing, load factoring, record keeping, payment invoicing a driver communications, and more. We are also able to communicate by way of our optional TMS providers. Using a TMS system allows consolidating everything into one software that does everything from invoicing to paying settlements and dispatching your fleet.  Our partnership with several providers give you options.

Using data in today's environment is critical in the freight matching process. Rates and trends change daily and it is imperative to be familiar with these trends to make the best decisions possible. Our team of experienced dispatchers are armed with the tools to make analytical decisions that benefit you the owner and translate into better overall per mile loads. 

Allow our team of dedicated experts, diversify your carrier profile and open you up to more freight. Not in a carrier agreement with a broker with high paying freight? No problem. Our team will handle all of the setup up process. You just simply sit back, relax and we will complete the process as well as provide you with the full rate confirmations. 

Our dispatch service goes far beyond just finding freight. We are an end to end provider with resources to ensure you stay running. We have partnered with multiple providers to assist you every step of the way. Whether it be roadside assistance to fuel cards, we have you covered. Our relationship with Roadmasters and RTS ensures we have the backing to keep you moving.